Refund policy

Last updated: August 4, 2026

Return and Refund Policy

This policy applies to purchases made through stylin-spirit.com. Different rules apply to standard products and made-to-order products in the Print on Demand Collection. Nothing in this policy limits any consumer right or remedy that cannot legally be limited.

How to Start a Return or Report a Problem

Contact us at me@stylin-spirit.com before sending anything back. Include your order number, the item involved, and the reason for your request. For a damaged, defective, misprinted, or incorrect item, include clear photographs of the item and packaging when possible.

If your return is approved, we will provide return instructions and the appropriate return address. Items sent without prior authorization may not be accepted.

Standard Products

Unless an item is identified as final sale or is excluded below, you may request a return within 30 days after delivery.

To qualify, the item must be unused, unworn, and in substantially the same condition in which it was received, with any original packaging, tags, accessories, and proof of purchase. Please package the item carefully to prevent damage during return shipping.

For an approved return that is not caused by our error, you are responsible for return-shipping costs. Original shipping and handling charges are not refundable unless the item was damaged, defective, incorrect, or applicable law requires otherwise.

Print on Demand Collection

Products in the Print on Demand Collection are made to order. We do not accept returns, exchanges, or refunds for buyer’s remorse, an incorrect size or color selected by the customer, or a change of mind, except where required by law. Please review product descriptions and size information carefully before ordering.

If a Print on Demand item arrives damaged, defective, misprinted, or incorrect, contact us as soon as possible and no later than 30 days after delivery. After the claim is reviewed, we may provide a replacement or refund. You generally will not be required to return an item that qualifies as damaged, defective, or misprinted.

For a Print on Demand package that appears lost in transit, contact us no later than 30 days after the estimated delivery date so that we can investigate and submit a claim.

If a customer supplies an incomplete or incorrect shipping address, or does not claim a shipment, the customer may be responsible for any reshipment costs after a corrected address is confirmed.

Damaged, Defective, or Incorrect Items

Please inspect your order after delivery. Contact us promptly if an item is damaged, defective, misprinted, or incorrect so that we can evaluate the issue and make it right. Depending on the circumstances, the available remedy may be a replacement, repair, store credit, or refund, subject to applicable law.

Nonreturnable and Final-Sale Items

The following items are generally not eligible for return or exchange unless they arrive damaged, defective, or incorrect, or applicable law requires otherwise:

  • made-to-order, customized, or personalized products;
  • Print on Demand products returned because of buyer’s remorse, a wrong size or color selected by the customer, or a change of mind;
  • digital products after delivery or access;
  • gift cards;
  • items marked final sale;
  • items that have been used, worn, altered, damaged after delivery, or returned without required components or packaging.

Contact us before purchasing if you have a question about whether a particular item is returnable.

Exchanges

We do not guarantee direct exchanges. The quickest way to obtain a different eligible standard product is usually to complete an approved return and place a new order. Print on Demand items are not exchangeable for an incorrect size or color selected by the customer, except where required by law.

Refunds

We will notify you after we receive and inspect an approved return, or after we approve a claim that does not require a physical return. If approved, the refund will be issued to the original payment method.

Please allow up to 10 business days after approval for us to process the refund. Your bank or payment provider may require additional time to post it. If more than 15 business days have passed since we confirmed approval, contact me@stylin-spirit.com.

Refunds ordinarily cover the eligible product price and applicable tax. Original shipping charges and customer-paid return shipping are not refundable unless the return resulted from our error or applicable law requires otherwise.

Order Cancellations

Contact us immediately if you need to cancel an order. We cannot guarantee cancellation after processing or fulfillment has begun. Because Print on Demand products enter production specifically for the customer, cancellation may not be possible once production starts.

Mandatory Consumer Rights

Customers may have additional rights under the laws that apply where they live, including rights relating to defective or nonconforming goods and, in some jurisdictions, cancellation or withdrawal rights. Those mandatory rights apply even if they differ from this policy. Exceptions permitted by law may apply to customized, personalized, sealed-hygiene, digital, or made-to-order products.

Contact

Questions about returns, refunds, damaged items, or cancellations may be sent to me@stylin-spirit.com.